Terms of service
Terms & Conditions
Products and Pricing
All products listed on the website, their descriptions, and their prices are subject to change from time to time. Purchase of a product on the website is subject to availability of stock. Exotic Green reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice.
In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or information received from Exotic Green. Exotic Green Green shall have the right, post the acceptance of any order, to decline or cancel any such order, whether or not the order has been confirmed and/or you have been charged for such product or service.
The product specifications (weight, size, color etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.
Orders and Acceptance of Orders
When you make an order, you are making an offer to purchase, and such offer is subject to acceptance by us. Your receipt (email/SMS/push notification) of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time, after receiving your order, to accept or decline or cancel your order (in whole or in part) for any reason whatsoever. We may require additional verification's or information before accepting any order. In the event of a purchase, you will be required to accurately provide the recipient’s name and shipping address.
Exotic Green accepts Visa, Master Card, Debit Card and Net Banking, Digital wallets. Notwithstanding anything contained herein, any and all payments made by above mentioned options, either through payment gateway on the Exotic Green website.
Order/Delivery Confirmation E-mail and SMS
Shortly after you place an order, you will receive an Order Confirmation e-mail and SMS which will include all the details of your order, including the order number which will be required in the event you need to contact Exotic Green.
In case you have not received an Order Confirmation e-mail and SMS, please call on +91- 9891994999 (10:00 AM - 6:30 PM, Monday - Saturday) or write to us at anurag@exoticgreen.in
You will also receive a Delivery Confirmation e-mail and SMS when your order has been delivered.
Payment Terms
You agree to pay the price applicable for the product or service on our website at the time you submitted your order (Product Price), the delivery fees for the delivery service you select, if any (Delivery Fees), or any applicable taxes.
Payment Details
Order delivery is totally subjected to the payment credited in Nurturing Green’s a/c. unless payment is received by us, the order will not be processed.
Communications
You consent to receive communications from us by e-mail, phone or any other communication made electronically, verbally or physically. You agree that all agreements, notices, disclosures and other communications that Exotic Green provides you by e-mail or in any other aforementioned mediums satisfy any legal requirement that such communications be in writing.
Feedback and suggestions
At Exotic Green, we make every effort to ensure that you receive excellent products and services. We strive hard not only meet, but exceed your expectations. If, at any time, you experience problems with an order or are not happy with our service, you can call us on +91- 9891994999 (10:00 AM - 6:30 PM, Monday - Saturday) or write to us at anurag@exoticgreen.in
Your feedback and suggestions are important to us.
Note: Complaints against all plants need to be made within 0 - 48 hours from the time of delivery, after which we will not be able to register any complaints.
Damaged/Defective Products
If any product received by you is damaged/ defective, you can let us know the same. You can call us at +91- 9891994999 (10:00 AM - 6:30 PM, Monday - Saturday) or send us an e-mail with 3 photographs (different dimensions) of the same at anurag@exoticgreen.in, within 48 hours of receiving the product. We will either deliver a new product or refund the amount to you